Transforming The Chinese Palace Restaurant Group A Polaris ERP Success Story

Leverage agile frameworks to provide a robust synopsis for high level of overviews, iterative approaches to corporate strategy foster collaborative thinking to further the overall value proposition, at the end of the day, organically grow.

Client

Chinese Palace Restaurant Group

Services

ERP System

Year

2020

The Chinese Palace Restaurant Group's Journey With Polaris ERP

Chinese Palace Group is a pioneer of Asian Cuisine and operate the most famous East Asian restaurant chains in the United Arab Emirates.
Since opening its first restaurant in Dubai’s Al Ghurair Centre in 1980, Chinese Palace Restaurant has been widely acclaimed by countless customers for its authentic Chinese cuisine and attentive service.
With more than 42 years of experience in the food industry and overwhelming support from local partners and communities, Chinese Palace Restaurant has been regarded as a leading pioneer in various Asian quick and casual dining restaurants in the region.
 
Overcoming Operational Obstacles

Key Challenges

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Crystal Clear Cost Analytics

Limited Visibility In Food Costing And Consumption Tracking.

Seamless Cross-Department Harmony

Lack Of Collaboration And Workflow Optimization Due To Multiple Disintegrated Systems Across Departments.

Effortless Inventory Mastery

Inefficient Supply Chain And Inventory Management.

Enhanced FOH Security

Insufficient Security Measures And Access Level Controls In The Front Of House (FOH) Operations.
Implemented Solution

Implemented Solution

Chinese Palace Restaurant Group implemented Polaris ERP on March 2020, a unified platform and restaurant industry-specific software solution designed to streamline operations, enhance efficiency, and drive profitability. Some of the key features and functionalities of Polaris ERP the were implemented include:

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  • Recipe Management And Cost Of Goods Sold (COGS) Control
  • Centralized Procurement And Inventory Management System With Real-Time Inventory Tracking And Automated Procurement Processes.
  • Unified Platform Across All Department Including Finance, Purchase, Operations And HR Department For Enhanced Collaboration And Workflow Optimization.
  • Anti-Theft Prevention System
  • Centralized Data Management, Reporting, And Analytics For Improved Decision-Making.
Key Benefits

Success Unleashed : Polaris ERP At Chinese Palace Restaurant Group

Explore the remarkable benefits that Chinese Palace Restaurant Group achieved with Polaris ERP. Discover how their operations were streamlined, efficiency was enhanced, and profitability soared.

Streamlined Collaboration And Workflow Optimization:

Discover how our innovative solution empowers teams to work seamlessly together, eliminating bottlenecks and improving productivity.

  • Enhanced Operational Performance
  • Streamlined Processes Through Enhanced Data Communication

Enhanced Food Costing And Consumption Tracking

Uncover the secret to optimizing your restaurant’s financial performance by gaining unparalleled insights into ingredient costs and consumption patterns.

  • Optimizing Menu Profitability
  • Maximizing Profitability Through Smart Ingredient Sourcing
     

Improved Supply Chain And Inventory Management

Discover how our cutting-edge solution revolutionizes the way businesses handle their inventory, ensuring seamless operations and enhanced profitability.

  • Streamlined Procurement And Reduced Wastage
  • Improved Cost Control And Profitability
     

Improved Security And User Access Level Control In The Front Of House (FOH)

Discover a new level of security and control in your Front of House (FOH) operations with Polaris ERP.

  • Enhanced Security For FOH Operations
  • Ensuring Payment Accuracy With Polaris ERP
     

Key Facts & Figures

Get a Quick Snapshot: Key Facts and Figures of Chinese Palace Restaurant Group Success Story.
27%

Resilient Expansion

Successfully implemented Polaris ERP on year 2020 during the peak of Covid-19 pandemic with 45 branches and has since expanded, and achieved remarkable growth rate of 27% by 2023.

80%

Mitigated Risk

Improved user access level controls and security measures reduced the risk of financial loss and compromised sales reporting by 80%

95%

Secure Transactions

Implementation of the Anti-Theft Prevention System resulted in a 95% reduction in unauthorized transactions and potentially fraudulent activities.

12%

Profit Optimization

Accurate recipe costing and identification of profitable menu items led to a 12% increase in overall profitability.

15%

Cost Optimization

Detailed insights into average cost of purchased raw materials and consumption patterns enabled the client to optimize costs by 15% through strategic sourcing and recipe adjustments.