Why You Should Upgrade Your POS to an All-In-One Restaurant Software This Ramadan

Ramadan is the busiest time of the year for restaurants in the UAE. Families and large groups gather to break their fast at Iftar, placing order after order, often for dishes that use the same ingredients. This rush can quickly turn into chaos, especially if inventory isn’t keeping up with demand. Running out of key menu items leads to unhappy customers – and that frustration can impact your business.

Then there’s delivery. Orders pour in from multiple apps, each managed on separate systems. And let’s not forget accounting, which becomes even more complicated during this hectic period.

In this article, we’ll explore why Ramadan is the perfect time to upgrade to an all-in-one restaurant software – one that brings your entire operation together and keeps things running smoothly.

Common Challenges Restaurant Managers Face in Ramadan

Handling a High Volume of Orders at Once

Iftar is the busiest time of the day for restaurants in the UAE during Ramadan. Large groups arrive, eager to break their fast, while regular diners also place their dinner orders – both for dine-in and delivery.

With so many orders coming in at once, the pressure on staff is intense. Mistakes in order-taking can happen, leading to frustrated customers. Delays are another issue, as kitchens struggle to keep up with the surge. And for guests who have been fasting all day, even a small delay can feel much bigger – adding to the challenge of keeping everyone happy.

Aligning Demand with Inventory

When your inventory isn’t synced with your POS system, you risk taking orders for dishes you can’t serve because key ingredients are out of stock. This only adds to the chaos of managing multiple orders, putting extra pressure on your staff. As they deal with frustrated customers and try to find quick solutions, their stress levels rise – leading to an even more stressful work environment and a less enjoyable experience for guests.

Revenue Tracking Errors and Delayed Reporting

In the meantime, when your restaurant accounting is not linked with your POS and your inventory, you will need to track all your POS orders and manually count your inventory to report revenue and expenses into your accounting system. This can take up a lot of time, and it can allow human errors to slip in, leaving you with inaccurate financial data.

In addition, as in-house, delivery and takeaway orders are recorded separately, in the absence of a restaurant ERP software that covers all of these, there will be delayed financial reports. All sales data from across different revenue sources will need to be tracked manually, which can lead to miscalculations as a result of manual errors.

Delivery Order Management Chaos

When handling delivery platforms separately you will need to constantly switch between different applications (like Talabat, Careem, Noon, etc.) to take the orders, which causes lots of delays in taking the order. This, in the context of a full restaurant with in-person clients wanting to place their orders. Can you feel the stress?

In addition, this can lead to duplicated entries in the POS. Plus, the delivery address can be incorrect, as a result of a human error, which results in missed or delayed orders. During Ramadan it’s not a good time to be late with deliveries. 

How All-In-One Restaurant Software Solves Challenges

Smooth Ordering Process

With an automated all-in-one restaurant software you will manage to place orders faster, as they will be immediately sent to the kitchen through the kitchen display system. This increases the speed of taking orders, and it eliminates the risk of errors in orders. 

Waitstaff can also make notes on customers’ preferences. For example, if a customer wants “no onion” in their Caesar Salad, the note is immediately visible to the kitchen. This improves both the speed and accuracy of the order, ultimately boosting customer satisfaction.

Synchronized Demand with Inventory

During peak demand, it’s natural for your inventory to deplete faster than usual. To avoid running out of stock during Ramadan, having a unified POS and inventory system is essential. When ingredients are used in a dish and the POS marks the order as completed (once the client has paid), the items are automatically deducted from the inventory.

Polaris ERP’s restaurant inventory software also sends alerts when stock is low, based on a pre-set Periodic Automatic Replacement (PAR) level. During Ramadan, this PAR level should be higher to ensure timely orders from your suppliers. By managing everything in one system, you’ll never run out of key ingredients and can better control food waste.

Automated Accounting

When all your restaurant systems are connected (sales, inventory, purchase, payroll and accounting), your financial data (revenue, expenses, cash flow, profits) are updated in real-time. Anything you sell or you purchase is instantly reflected into your accounting system. 

Using an all-in-one restaurant software during Ramadan helps you track daily sales, expenses, and cash flow in real-time. This insight is crucial for managing your budget effectively and making informed decisions about potential investments.

Streamlined Delivery Order Management

Delivery platforms are making many restaurateurs cringe. They are complicated to manage, but they are a necessary evil. When using an all-in-one restaurant software, online ordering works to your advantage. Polaris ERP restaurant software provides integration with all popular food delivery platforms in the UAE, showing you the orders and their statuses from all your delivery platforms into a single unified delivery management dashboard.

This keeps you safe from manual errors, delays and missed orders, and simply put, makes your life easier. Especially during Ramadan, having a system like this will keep your customers happy, your staff sane and your profitability high.

Exclusive Ramadan Offer for Restaurant Managers in the UAE

For Ramadan 2025, we have a special deal to support restaurant owners and managers during this challenging period. New clients get one month free of charge with no setup costs. Limited-time offer. Terms and conditions apply, so get in touch to learn more.

Investing in an all-in-one restaurant software during Ramadan can streamline your operations, from order management to accounting. By integrating your POS, inventory, purchase, and delivery platforms, you reduce errors, delays, and stress. This ensures better customer satisfaction, smoother workflows, and improved profitability during the busiest time of the year.

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